The refund policy was designed to reduce the Company’s financial and legal risks, comply with the principles of the Anti-Money Laundering Policy and the financing of terrorist activities.
The company has the right to unilaterally block entry to the personal cabinet, suspend trading activities on accounts, cancel the application for withdrawal / withdrawal, or make a refund of funds if the source of funds or the activities of the Customer is contrary to the Money Laundering and Terrorist Financing Policy.
The company does not cancel the realized trade transactions, therefore the Company has the right to return money to the sender if within a month from the moment of replenishment, no trading activity was recorded on trading accounts.
The company has the right for certain objective reasons and, if necessary, to make a refund of money received through any payment system, including credit / debit cards. At the same time, the money will be returned to electronic purses, and bank details, which the Customer used when entering money.
In the event that the Company classifies the Client’s business as inappropriate or contrary to the normal purpose of using the Company’s services where there is a direct or indirect, improper or unfair intention, the Company is entitled to act within the framework of this document without informing the Client in advance.
When replenishing a trading account from a bank card, the Customer undertakes not to apply for withdrawal of a payment already credited to the trading account to the bank, or to a credit / debit card provider, both during and after the use of the Company’s services. If the Company still receives a withdrawal of payment for the transaction, we reserve the right to block entry to the Personal Cabinet and freeze the current balance of the Customer and send the funds back to the Customer’s personal account after payment of all services and commissions.
The Company will take all necessary measures to prevent and block both enrollment and withdrawal of funds from the Customer’s account by third parties. Entering and withdrawal of funds from the account can be carried out only by the owner of this account.